FAQ's

Yes we source all our Haircare Products from leading Salon Suppliers. We believe you look after  your hair as you do your skin with sophisticated formulas.

All the Salon Quality Products we stock are  Natural, Vegan, Botanical, Cruelty Free not tested on animals, Sulphate & Paraben free.

We use tracked, shipping with Australia Post, so if you’re within Australia. Generally you’ll receive yours within five working days. However with the impact of COVID and demand on Australia Post this may take longer.

For any purchases over $100, shipping is free.

All of our shipping is tracked, so please let us know if you don’t receive your items. Or if for any reason you’re not happy with your product , please contact our team. Please also see our Refunds & Returns Policy page here.

At this stage, our hair care products are exclusively available at www.hairlinez.com 

If you have any Product or Website related Questions not answered above, use the message form below. We will reply as soon as possible.